What you see
A campaign shows Playing, but fewer requests or messages go out than you expect.
Or nothing happens at all.
Or a campaign shows Queued.
Why this happens
It's usually one of these causes, most frequent first:
Your daily limits are shared by all your campaigns. With 20 requests a day and 3 running campaigns, each gets about 7. More campaigns doesn't mean more volume.
Your working window. Hyre only sends on the days and hours under Outreach › Settings, Monday to Friday from 09:00 to 18:00 by default. Nothing happens at weekends or in the evening. If the time zone is wrong, everything shifts.
Messages wait for acceptance. In a new campaign only the connection request goes out first. The first message only comes after acceptance plus the delay you set. So the first days you mainly see requests.
Warmup takes time and actions. With Visit profile, Follow or Like latest post on, those happen first. They count toward your daily limits for profile visits, follows and likes. Without Premium you reach LinkedIn's own limit on profile views sooner.
The list is still importing. An import stops at your daily import limit and continues the next day. A list of 500 profiles can take a few days. While it holds few people, the campaign can reach few.
A campaign tops up once an hour. Hyre adds new people from the list to the campaign at most once an hour, in batches. So a start comes in waves. That is why a campaign shows fewer recipients than your list at first, for example 225 of 900. That is normal: the rest flows in later.
No list is chosen under Targeting. Then the campaign has nobody to reach.
Many people are excluded. By the Exclude switches, Only people with no message since, or the organization-wide Settings › Exclusions. Check the recipient count in Targeting.
Delay before the campaign starts is set to 3, 6 or 12 months. Then everyone with an earlier LinkedIn conversation waits until that time has passed.
You already have 5 campaigns live. A sixth shows Queued until a slot frees up. Pause or archive another campaign.
Your LinkedIn is disconnected. Then everything stops. See LinkedIn status and notices explained.
LinkedIn is blocking for a while. If the actions show "LinkedIn's limit for connection requests is reached for now", LinkedIn itself is making you wait. See LinkedIn warning or restriction.
A note that grew too long. If a connection note goes over 300 characters once the name or company is filled in, LinkedIn sends no request and that person gets stuck.
How to fix it
Open Outreach › Settings and check your working window, time zone and daily limits. Remember: they apply to all your campaigns together.
Look at Scheduled tasks (in the campaign's
⋯menu). It shows what's lined up for today. If nothing is, it says why: for example "Nothing scheduled right now", meaning tasks are planned per day within your limits. Hyre only plans today's tasks; the rest of your audience is queued, not stuck.Check the campaign's processed actions for errors, such as a note that was too long or an account that was signed out. What they mean is in LinkedIn error messages.
Check Targeting: is a list chosen, and how many recipients remain after exclusions?
Check your list in Outreach › Lists: has the import finished?
Want one campaign to go first? Pause the others for a while, so this one gets the whole daily budget. Is the new campaign's list still importing? Then let the old one run until the import is done, and only pause it after that.
Is it working again?
Scheduled tasks shows tasks for today within your working window.
The campaign's funnel shows Requested going up, the next day Accepted too, and then Messaged.
Prevent it
Keep 2 to 3 campaigns live at a time, not more.
Import your list a few days before you start the campaign.
Expect mostly requests in the first week, messages only after that.
Want more volume? Raise your limits step by step and only with a warmed-up account. See LinkedIn limits and safe use.
Still not working?
Send us a message through the chat in Hyre (Helpdesk). Say what you see and since when, and which campaign it's about.
