Agent not doing something the way you want? Click Feedback. Your AI assistant asks what went wrong and suggests a fix. You don't need to edit prompts yourself.
Before you start
Your AI assistant is connected to Hyre. See Connect Hyre to Claude.
Have an example ready: what did the agent do, and what would you rather have seen?
Step by step
Go to Agents and click Feedback at the top right.
Your AI assistant opens. Send the prompt.
The assistant asks which agent your feedback is about and what went wrong. Be concrete: "put the salary indication at the top", "write shorter", "always in Dutch".
It suggests one of these fixes:
a rule for you or your organization, which the agent follows on every run
a change to an existing rule
a new agent, when a rule doesn't fit
Read the suggestion. It's only saved once you agree.
Run the agent again and check whether the result is better.
Good to know
The rule ends up in the agent's Custom rules. You can read or change it there later.
Only an owner, admin or manager can save a rule for the whole organization. Other team members get a rule for themselves.
Feedback on a LinkedIn campaign? Use Feedback at the top right of Outreach. It reads your campaigns and sent messages and suggests a rule for the Campaign Agent. Feedback applies to new messages, not to what was already sent.
Give one thing at a time. That way you see the effect more clearly.
In the first weeks, check after every run and adjust weekly.
Want to talk to someone at Hyre? Say so in the chat; your assistant gives you the link. Or use Helpdesk in Hyre.
Watch the video
Video: Giving feedback to your agents in the Hyre Academy.
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